Ratings and tier decisions use eligible completed visits and the current quality policy. CleanHelp Pro Profile shows your current tier, progress and private rating facts. A business owner can see member tier information in Team; contact support if that record appears wrong.
How ratings are assessed
Ratings use eligible completed visits and are not treated as reliable until the current policy has enough evidence. A new cleaner is not marked as poorly rated simply because they have few visits.
Where rating and tier information is available
Open Profile to see your tier, progress and private rating facts. A business owner can open Team to see the tier recorded for a member.