When your card is charged

CleanHelp normally asks the bank to authorise the visit amount 48 hours before the start. If the bank needs your approval, the booking shows the deadline and action. The final visit payment follows the booking state and the bank result.

Before the visit

CleanHelp normally asks your bank to authorise the visit amount 48 hours before the start. An authorisation reserves funds but is not a second booking charge.

When your bank needs approval

If the bank asks you to approve the payment, use the action and deadline shown on the booking. The booking records whether the authorisation succeeds.