Report accidental damage from the job as soon as it is safe to do so. Record what happened and add the evidence requested. Do not promise the customer a private payment or argue about responsibility in chat.
What to do
- 01
Start the report
Make the area safe, then open the job and choose the damage-report action as soon as you can.
- 02
Record the facts
State what happened and add the evidence requested. Let CleanHelp handle responsibility and any payment discussion.