After a completed visit, use the cleaner record to decide whether you want that cleaner offered again. A rating records your experience, but it does not replace a report when you need CleanHelp to put something right.
What to do
- 01
Open the cleaner record
Open Your cleaners after the completed visit and choose the cleaner record.
- 02
Change the future preference
Use the preference control shown for that cleaner. If no change control is available, contact support from the booking. Report the visit separately if CleanHelp needs to put something right.