When a report qualifies for a re-clean offer, the offer appears on the booking. Accepting asks CleanHelp to arrange the remedy; it is shown as booked only after that action succeeds.
What to do
- 01
Review the offer
Open the affected booking or report and read the re-clean details, including the work the offer covers.
- 02
Choose your response
Accept if you want CleanHelp to arrange it, or decline if you do not. Wait for the confirmed result before treating a new visit as booked.