Report accidental damage from the booking as soon as you can. Name the item, what you observed and any immediate safety concern. Add clear photos when they help. Do not arrange a private payment with the cleaner.
What to do
- 01
Open the damage report
Make the area safe first, then open the affected booking and choose Report a problem.
- 02
Add the useful facts
Name the item, describe what you observed and add clear photos when they help. Send the report through CleanHelp.