Managing bookings
Find, move, cancel and update a visit or recurring series.
Find a booking
Open the detail for an upcoming or previous visit.
Reschedule a visit
Move a visit to a new available time and see any charge before confirming.
Cancel a visit
Cancel one visit and see the exact payment effect before deciding.
Late cancellation and reschedule charges
Understand the fixed notice point for cancellations and reschedules.
Manage a recurring cleaning plan
Change one visit without accidentally changing the whole repeating plan.
Add time before a visit
Increase the booked duration before a visit when the schedule allows it.
Update home and access details
Keep the address, access method and cleaner instructions current.